Giang Do
Pronouns: She/Her/Hers
Research Mentor(s): Sarita Yardi Schoenebeck
Co-Presenter:
Research Mentor School/College/Department: / Information
Presentation Date: April 20
Presentation Type: Oral5
Session: Session 6 – 4:40pm – 5:30 pm
Room: Breakout room 6
Authors:
Presenter: 4
Abstract
Despite there being existing research on social media and online behavior, research tends to be directed toward US participants and dominating industry names. This research aims to diversify findings about social media behavior where findings could potentially expand representation in policy making and implementations. Surveys were distributed globally, exploring participants’ stance in regards to accountability in social media harassment cases, factors that affect harassment severity globally, preventative action, and societal behavioral expectations imposed upon certain identities in their online presence. Qualitative results and survey responses grouped by country were analyzed for commonalities and significant themes through data coding. It was found that results that correlated with perceptions of harm associated with online harassment include country, trust in courts, trust in police, security in neighborhood, and trust in other people. Remedies of preference include payment, apology, posting offender’s name publicly, giving negative rating to person. These findings promote awareness in cultural nuances can result in more inclusivity and thoughtfulness to be reflected in social media products as well as how best to govern these in transnational contexts. The exploration of factors that contribute to perception of harassment severity globally could serve as legislative recommendations for how to proceed with reducing harassment cases. Promoting general awareness on the factors that affect perception of harassment severity over diverse regions can potentially influence tech industry conversations.
Interdisciplinary, Social Sciences



